Acceptable Use Policy

Hi-Tech SMR Communications Acceptable Use Policy ("AUP") is intended to help enhance the use of the Internet by preventing unacceptable use. All users of Hi-Tech SMR Communications Internet services (the "Services")-those who access some of our Services but do not have accounts ('Visitors") as well as those who pay a monthly service fee to subscribe to the Services ("Members")-must comply with this AUP.

We support the free flow of information and ideas over the Internet and do not actively monitor use of the Services under normal circumstances. Similarly, we do not exercise editorial control over the content of any Web site, electronic mail transmission, newsgroup, or other material created or accessible over or through the Services, except for certain proprietary Web sites. However, in accordance with our Internet Service Agreement, we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP. Hi-Tech SMR Communications may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. Your violation of this AUP may result in the suspension or termination of either your access to the Services and/or your Hi-Tech SMR Communications account or other actions as detailed in Section 3. This AUP should be read in conjunction with our Internet Service Agreement and other policies.

Violations of Hi-Tech SMR Communications's Acceptable Use Policy (AUP)

Illegal use. Using the service to transmit any material  (by email, uploading, posting, or otherwise) that, intentionally or unintentionally, violates any applicable local, state, national, or international law, or any rules or regulations promulgated thereunder. Harm to minors. Using the Services to harm, or attempt to harm, minors in any way. Threats. Using the Services to transmit any material (by email, uploading, posting, or otherwise) that threatens or encourages bodily harm or destruction of property. Harassment. Using the Services to transmit any material (by email, uploading, posting, or otherwise) that harasses another.

Fraudulent activity.

Using the Services to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes," "ponzi schemes," and "chain letters." Forgery or impersonation. Adding, removing, or modifying Hi-Tech SMR Communications network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation. Using deliberately misleading headers ("munging" headers) in news postings in order to avoid spam email address collectors is allowed. Unsolicited commercial email! Unsolicited bulk email. Using the Services to transmit any unsolicited commercial email or unsolicited bulk email. Activities that have the effect of facilitating unsolicited commercial email or unsolicited bulk email whether or not that email is commercial in nature, are prohibited.

File Sharing & Peer to Peer Sharing. Using file sharing software or systems that allow continuous downloading & uploading. These programs may allow copyright infringement and are expressly prohibited. Accordingly, Hi-Tech SMR Communications maintains the right to terminate any member's connection following any extended period of activity as determined by Hi-Tech SMR Communications. The customer assumes all liability that may be associated with this activity.

Unauthorized access. Using the Services to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of Hi-Tech SMR Communications's or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data.

Copyright or trademark infringement. Using the Services to transmit any material (by email, uploading, posting, or otherwise) that infringes any copyright, trademark, patent, trade secret, or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software.

Collection of personal data. Using the Services to collect, or attempt to collect, personal information about third parties without their knowledge or consent.

Reselling the services. Reselling the Services without Hi-Tech SMR Communication's authorization.

Network disruptions and unfriendly activity. Using the Services for any activity which adversely affects the ability of other people or systems to use Hi-Tech SMR Communications Services or the Internet. This includes "denial of service" (DoS) attacks against another network host or individual user. Interference with or disruption of other network users, network services, or network equipment is prohibited. It is the Member's responsibility to ensure that their network is configured in a secure manner. A Member may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A Member may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner.

Users must have routers secured with WPA  encryption. You May Not Share Your WPA Key With Anyone outside of your home. Example: Sharing with a neighboring property.

Long Connections. Using a personal account for high volume or commercial use is prohibited. The Services are intended for periodic, active use of email, newsgroups, file transfers, Internet chat, games, and browsing the World Wide Web.

Equipment Repairs Policy

It is the end users responsibility to report any damage to  equipment used to obtain service from Hi-Tech SMR Communications.  Equipment that has been damaged by acts of God must be repaired at the end users expense.  Most equipment failures can be diagnosed from our office.  Should it be necessary for a technician to come out to the users residence for additional repairs a $90.00 service charge will be billed. If Hi-Tech SMR Communications decides to change radios in a given area to upgrade their service the end user will not incure any equipment expense due to an upgrade unless said user opts to an upgrade that may increase speed or features.

Reporting Violations of Hi-Tech SMR Communications's AUP

Hi-Tech SMR Communications requests that anyone who believes that there is a violation of this AUP direct the information to Abuse Department, at: abuse@hitechsmr.com. If available, please provide the following information: The IP address used to commit the alleged violation

The date and time of the alleged violation, including the time zone or offset from GMT.

Evidence of the alleged violation Email with full header information provides all of the above, as do syslog files. Other situations will require different methods of providing the above information.

Hi-Tech SMR Communications may take any one or more of the following actions in response to complaints:

Issue written or verbal warnings

Suspend the Member's account

Terminate the Member's account

Bill the Member for administrative costs and/or reactivation charges

Bring legal action to enjoin violations and/or to collect damages, if any, caused by violations.

Revisions to this Acceptable Use Policy

Hi-Tech SMR Communications reserves the right to revise, amend, or modify this AUP, our Internet Service Agreement and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with the Internet Service Agreement. You May View This Agreement At Any Time By Visiting

http://www.hitechsmr.com/Policy.htm